The process of online submission of claims for availing PF withdrawal benefits (Form-19), Pension (Form 10C) and PF Part Withdrawals (Form 31) does away with the employer’s intervention in the process.
In a communication to all field offices, the Central Provident Fund Commissioner, V P Joy has directed that online claims should be settled within 5 days to encourage Aadhaar seeding by members.
“For encouraging Aadhaar seeding, priority needs to be given to online claims. Therefore, all field office are advised to settle online claims within 5 days. Efforts shall be expedited to get the Aadhaar of all members verified early so that members are able to avail this facility,” Joy has said in a communication last week.
The process of online submission of claims for availing PF withdrawal benefits (Form-19), Pension (Form 10C) and PF Part Withdrawals (Form 31) does away with the employer’s intervention in the process of claims. The claim should be submitted online through Composite Claim Forms (Aadhaar) for availing the benefit.
To enable submission of online claims based on CCF (Aadhaar), the EPFO has recently launched a new facility in the employees’ Member Interface of Unified Portal for the employees/members.
For online submission of claims, members are required to complete e-KYC on the Unified Portal for submitting their claims through online mode and such claims will be available in the field office application software for processing without routing the same through their employers.
For online submission of claims forms, the facility would be available only to those PF members who have seeded their KYC (Aadhaar number and bank details) against the UAN which have further been verified digitally by the employer and also from the UID database, and service details are available on the Unified Portal.
Thus, the claims on the member interface must satisfy the following conditions:
–It should have an activated Universal Account Number (UAN)
–Aadhaar should be seeded and verified
–Bank details have to be seeded
–OTP based e-KYC from UIDAI must be done by the member on the portal before submitting the claim
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