Fraudulent calls
These fraudsters make people surrender their existing policies and give them false assurance of better returns from another policy. Thus, policyholders are misled.
Warning from LIC
LIC has categorically stated in an alert issued by it that the company does not suggest surrendering any policy to its customers. The company has appealed to customers not to attend phone calls from unconfirmed numbers.
Registration of policy
LIC has suggested customers to register their policy on LIC’s official website and get all the information there.
LIC agent
Buy a policy only from an agent who has a license issued by IRDAI or an ID card issued by LIC.
Complaint
Also, if a customer gets misleading calls, they can email the co_crm_fb@licindia and lodge a complaint.
Grievance Redressal
Customers have the option to visit the LIC’s website and get the details of the Grievance Redressal Officer and contact them.
Source:-msn
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